The customer conversation platform

Your business keeps selling. You keep living.

ZubaChat is a customer messaging platform for small businesses on WhatsApp and Instagram. It makes sure you never miss a customer, even when you're busy, with a client, or closed for the night. When someone messages about a booking, a product, or a question, ZubaChat replies instantly and handles the back-and-forth. 80% of conversations are covered automatically. When something needs a real person, it hands off without a hitch. ZubaChat is a Meta Official Tech Partner, so your number is verified, messages land in inbox, and your customers' data is protected. No engineers needed. Most businesses are live the same day.

Never miss a leadStay responsive 24/7Set up in 10 minutes
Z
AllWhatsAppInstagram
Live
AO

Adaeze Okonkwo

+234 803 555 1024 · online

WhatsApp
Type a message

Works where your customers already are

WhatsAppInstagram

How it works

Go live on WhatsApp and Instagram in one afternoon.

No engineers. No complicated setup. Just connect your channels, add your business details, and start managing customer conversations in one place.

01

Connect your channels

Link your WhatsApp Business number and Instagram account so every customer message lands in one organized workspace.

02

Add how your business works

Upload your products, services, prices, FAQs, policies, booking details, and the way you talk to customers.

03

Keep conversations moving 24/7

Customers can ask questions, get next steps, book, pay deposits, and stay engaged - even when you’re offline.

After every conversation

It doesn’t just reply. It does the work.

ZubaChat keeps every customer interaction organized and actionable - reserving stock, drafting invoices, scheduling follow-ups, tagging leads, and updating your records - so by the time you check your phone, the busywork is already done.

  • Reserves products and drafts orders in your store
  • Books appointments and collects deposits
  • Tags leads by intent and pipeline stage
  • Schedules follow-ups and reminders so nothing slips
  • Hands off to your team the moment a human is needed

Bloom & Co · WhatsApp

online

Type a message
Order reserved · Luna Bag
Lead tagged · Hot
Reminder set · 22h
Invoice $49.99 · Pending

Built for businesses that sell through conversations

Set up ZubaChat around the way your business sells.

Choose your business type, add your offers, and let ZubaChat keep your WhatsApp and Instagram conversations organized, on-brand, and moving toward sales.

Beauty & Wellness

Bookings and deposits while you’re with a client

Customers browse services, pick a slot, and pay a deposit - all in chat. ZubaChat handles confirmations and reminders so you keep your hands on the work.

@velvet.salon

Active now

Message...

Inbox cost calculator

What is your WhatsApp & Instagram inbox actually costing you?

Drag the sliders. The numbers move with you.

Tell us about your inbox

Customer messages a day50messages
5800
Average time to reply4minutes
115
Days a week you actively work on your business6days
17
What your hour is worth$25/ hour
5150

Estimate, not gospel. Owners we talk to say the number is usually worse once you add nights and weekends.

Your inbox costs you

$26,000

per year · at $25/hr

That’s half a job - just replying to DMs.

Per week
20 hrs
≈ 26.0 full work weeks / year
Per year
1,040 hrs
hands-on inbox time
After-hours DMs
6,388
messages you sleep through / year
Channels
WA + IG
one inbox, two firehoses

Cost of ZubaChat for your inbox

Recommended plan

Business

For busy teams running real inbox volume.

$56

/ month, USD

Includes 2,000 automated replies / month — enough to cover roughly 1,173 hands-free conversations at your volume.

You spend on Zuba

$672

per year

We save you

$25,328

per year

ZubaChat pays for itself many times over at your volume.

Try ZubaChat live on WhatsApp
Or book a guided call instead →

Mobile app for business owners

Access all your inboxes in one place.

No more running from app to app to view your different customer chats. Monitor every WhatsApp and Instagram conversation, jump in for human takeover, and keep sales and follow-ups moving from one mobile app.

Download ZubaChat on the App StoreGet ZubaChat on Google Play

Live conversations

Instant alerts

Human takeover

ZubaChat mobile home screen - sales overview, active conversations, conversation credits
Home
ZubaChat mobile conversations screen - WhatsApp and Instagram in one inbox
ZubaChat mobile orders screen - orders captured directly from conversations
ZubaChat mobile appointments screen - bookings made from conversations

What customers are saying

Quietly turning DMs into revenue.

Adaeze O.

WhatsApp Business · 5 min ago

I used to wake up to 50 unread WhatsApps every morning 😩
Now my phone says 'orders ready to confirm'

Same. Three weeks in and I haven't lost a single late-night sale. I literally do not check WhatsApp before coffee anymore.

08:14

AO

Adaeze O.

E-commerce store owner · Lagos

3× more sales

@kwame.electronics

Instagram DM · seen

Quick q - are customers noticing it's not you replying?

Genuinely no. It sells the way I set it up - better than my staff did. One lady DM'd back to say thanks. I just kept it moving.

Today

KA

Kwame A.

Electronics retailer · Accra

9 in 10 replies hands-free

Fatima M.

WhatsApp Business · online

Was about to hire a receptionist for the salon 💸
Then I tried ZubaChat for the booking flow

People book, pay deposits, and actually show up - all through chat. No-shows down ~70% in two months. We kept the receptionist budget.

13:22

FM

Fatima M.

Beauty salon owner · Dubai

70% fewer no-shows

@casa.tomas

Instagram DM · active now

Best part for us was the 11pm leads
Used to miss them. Now they're closed by morning.

The tone in our DMs is exactly like before - just always on. Furniture is a slow sale and ZubaChat plays the long game beautifully.

yesterday

TR

Tomás R.

Boutique furniture · Mexico City

24/7 coverage

Priya S.

WhatsApp Business · online

It picked up our brand voice in a week 🤯

We're a skincare DTC, voice matters more than the offer. New customers think they're DMing me directly. The follow-ups are the unlock.

09:47

PS

Priya S.

Skincare DTC · Bangalore

On-brand every reply

@daniel.pilates

Instagram DM · seen

The dashboard is the part I didn't expect to love

I can finally see which messages convert and which need work. For a studio of 1, that visibility is unreal.

17:03

DK

Daniel K.

Pilates studio · London

Real visibility

Hundreds of small businesses, one quiet inbox.

Ready when you are

Your business never sleeps.
Never miss a lead again.

ZubaChat is a customer messaging platform for small businesses on WhatsApp and Instagram. It makes sure you never miss a customer, even when you're busy, with a client, or closed for the night. When someone messages about a booking, a product, or a question, ZubaChat replies instantly and handles the back-and-forth. 80% of conversations are covered automatically. When something needs a real person, it hands off without a hitch. ZubaChat is a Meta Official Tech Partner, so your number is verified, messages land in inbox, and your customers' data is protected. No engineers needed. Most businesses are live the same day.